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Resigned and received a counter offer? A recruiters guide to counter offers

You’ve just been offered a new role, congratulations!

You‘ve had your celebratory drinks and told your friends how great this opportunity is, but now it’s time to sit down with your manager to announce the news that you’ll be moving on to greener pastures.

Resigning can be difficult. You’ve spent time forming relationships with your colleagues, investing in them and they in you, so telling them you are leaving, kind of feels like you’re breaking up with them.

You’ve gone over the conversation in your head many times, you walk into the manager’s office ready to make a painless, smooth transition to your new position.

But then comes the counteroffer – a pay rise and a new exciting position!

Sure, it’s flattering but you weren’t expecting this and now what do you do?! Do you stand your ground and take the new job or take the new offer your manager is propositioning?

I’ve heard recruiters quote “70-90% of people who accept counteroffers stay in a role for no more than 6-12 months”.

I’m not sure this quote is exactly verifiable as I’ve seen various figures used over the years.  Sometimes I’ve seen it work for the better staying, but I’ve also seen people be equally as unhappy 6 months later with the same problems still arising and want change.

So, what do you do now?

Do you take the counter offer or continue forward with your resignation?

The key here is that you take the time to think about everything...don’t rush into a decision!

What drove you to start job hunting in the first place? There was clearly an issue that wasn’t being dealt with. Could this be resolved? Even with a pay rise and a new job title?

Here are a few things to consider when deciding if you should take the counter offer or not…

  • Remove all other factors from the equation, which role and company do you prefer?
  • If I am so valuable, why has this not been recognised until now?
  • The role you have been promoted to, why wasn’t that offered to you earlier? Does it now only just exist to keep you?
  • As somebody who wanted to leave the business but decides to stay, how would that be perceived by the wider business and team?
  • Will this affect your future progression at your current company?
  • Which company would you be happier working at in 2 years time?
  • Will you be doing your old job as well as your newly offered job with added responsibilities, expectations and pressure?
  • Are you ready to take on the role you have been promoted to and will there be proper training and development internally to help you transition into it?
  • Which one provides better career development for you?

Make sure you are making your decision for the right reasons, a counteroffer can be a bit like a band-aid covering a bigger issue, but then again staying could also be right for you.

There are many reasons why somebody will consider leaving a role, if your reason is money alone then I would recommend speaking to your manager, explaining to them why you need a pay increase and potentially setting some goals or measurable targets over the next 3-6 months to help you work your way towards it.

Whatever your decision, make sure you think it through thoroughly and make the right decision for you.

About The Author

Jasmin has a strong understanding of how digital marketing agencies work from the inside having worked in them for 7 years before going into recruitment. She works across Search (SEO & SEM), Strategy and Client Services (Account Managers, Producers and BDM’s). Outside of work Jasmin has an obsession with sloths (& wine).

Follow Jasmin here

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