Contact Centre & Customer Service Recruitment in Australia | Morgan

contact centre & customer service recruitment

As a specialist recruitment company in the Contact Centre space in Melbourne, Sydney, Brisbane and beyond, Morgan Consulting can offer you a distinctive approach that you just won't find anywhere else.

Our Contact Centre Recruitment team are passionate about what they do and work hard to find the most suitable candidates for your business.

Bringing sophisticated search techniques to contact centre recruitment.

Not all contact centre recruitment agencies are the same. We have 25 years of experience, nationwide networks and a 98% success rate.

We are Morgan. Your specialist contact centre recruitment agency.

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roles we recruit

We specialise in a diverse range of Contact Centre & Customer Service recruitment:

Inbound and Outbound Customer Service

Inbound and Outbound Sales Staff

Senior Contact Centre Executives

Contact Centre Managers and Leaders

Operations Managers

Queue Administrator Specialists

Help Desk Consultants

Script Writers

Quality Advisers

Project Staff

Account Managers

Contact Centre Trainers

Workforce Planning Specialists

Predictive Dialler Specialists

our 98% success rate

Despite a tight labour market over recent years, Morgan Consulting has consistently maintained a 98% successful placement rate.

We're very proud of this success rate, especially considering the highly competitive nature of our industry. But we're not resting on our laurels. We know that we are only as good as our last placement, so we are continually striving to find new and better ways to serve our employers and job seekers.

The percentage of candidate placements that successfully completed their probation periods, as a minimum, and/or the end of their agreed tenure:

2015-2016

98.4%

2016-2017

97.8%

2017-2018

98.0%

2018-2019

97.5%

2019-2020

98.5%

2020-2021