When you secure a role through us, you will receive an email from Astute Payroll, our payroll management company. This email will be sent from noreply@astutepayroll.com and will provide login details for your personalised online payroll portal, where you will enter all the details we require to manage your payroll.
If you do not receive this email within 24 hours after your assignment is confirmed, please check your junk mail folder. If the email has not come through, please call your Morgan Consulting Account Manager.
How do I contact payroll?
Should you have any urgent payroll questions, please email payroll@morganconsulting.com.au or call 1800 MORGAN.
When do I get paid?
You will be paid on a weekly basis. Your pay will be in your account on a Thursday, however this can vary depending on your bank.
When will I receive my payslip?
Every Thursday.
Where can I access my payslips?
Your payslips will be emailed through to you weekly.
Do I get paid when I am on holidays or away from work?
When working on an assignment through Morgan Consulting, you are employed as a casual worker. As such, you are not entitled to paid leave.
Why did I not get paid?
Below are possible reasons that may have resulted in you not being paid:
If you are still not sure why you have not been paid, please contact your Morgan Account Manager.
When does my superannuation get paid?
Superannuation is paid on a quarterly basis into the account that you have nominated, as per the below schedule.
If your Superannuation does not appear to have been paid, please contact Astute Payroll on payrollservices@astutepayroll.com to discuss the payment date schedule.
What should I do if I have any OH&S concerns or injure myself at work?
Please talk to your Manager or the client OH&S Representative as soon as possible. You will then be required to notify your Morgan Account Manager immediately after that so that they are aware of the issue, concern or injury. Your Consultant will guide you through the process from there.
Ensuring a safe workplace
Prior to starting on a temporary assignment, we’ll provide you with basic OH&S training to ensure you understand your responsibilities. We will also conduct a site assessment of your workplace to ensure there are no risks to your safety
COVID-19
COVID-19 has changed the way we work. Prior to you starting your assignment, we will ensure that your workplace follows COVID-19 directions from relevant authorities and that a COVID Safe Plan is in place and operational.
We want to ensure that your assignment is running smoothly and that you are happy in your new role.
We understand that you will be busy at work, and so instead of interrupting your work day we ask that you give your Account Manager a call every fortnight to check in and let us know how everything is going.
Assignment extensions
Most temporary assignments have a predicted finish date, but these can often be changed with workload. Keep your Morgan Account manager informed of these changes so that we can make sure you continue to have access to your Payroll Portal.
What happens if I am running late or cannot make it into work?
If you are running late or are unable to attend work for any reason, please contact your Manager before you are due to start work. In the event that you cannot reach your Manager, contact your Morgan Account Manager.
What do I do if my personal details change?
You can update banking and emergency contact details via your Payroll Portal. If your address, email or phone number changes please let your consultant know so that we can update this on our system.
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